WARRANTY POLICY | ASRTD

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    WARRANTY POLICY

    WARRANTY:

    Wear and Care TipsAll orders include one ASRTD Drawstring Pouch. Please remember to clean the lenses before you use them.

    Do not use paper tissue or a rough cloth to clean the lenses, otherwise the lenses will get blurred. Avoid using household detergents or soaps. Just regular water and a microfiber cloth will do.

    After use always remember to store them back in the drawstring pouch so the lenses will not get stained, scratched or damaged.

    Warranty Policy:30 Day Limited

    Any order discrepancies or damaged items received must be reported within 72 hours of delivery.

    Products: All ASRTD Products (excluding gift cards)

    Warranty Period: From Date of Purchase – Day 30

    Policy and Applicability: Includes defects in materials and craftsmanship. Product(s) must be shipped back with original packaging (this includes sunglass pouch and/or trifold case sent with every order) to be applicable for exchange and/or replacement. Please email us for a warranty claim for at contact@asrtd.com and follow instructions detailed in our return policy page.

    Exclusions: Damage caused by normal wear and tear and damage from handling the product outside of normal use.

    All face mask and multi purpose chains are final sale and may not be returned or exchanged.

    Remedy: Product will be refurbished, replaced, or exchanged with a product of equal or lesser value at our discretion. The customer is responsible for return shipping and handling costs. Proof of purchase is required.