Absolutely blown away with the customer service and problem solving with this brand as a whole. I originally placed an order with ASRTD in June of 2020 and was instantly in love with my sunnies. Unfortunately one pair fell apart in a weird way but immediately after consulting their help team I was given a solution although I did not decide to order another pair at the time. Fast forward to about a year later I constantly get compliments on my “CARA” pair and so I decide to shop again, at first my code was not working. Once again I contacted their amazing help team and was given a solution, I ordered a new pair and received them so fast. Packaging was amazing and the kindness of the team was enough to bring tears of joy. A beautiful example more brands should look up to.